Our Gurantee to You

We are not 100% enthusiastic about your purchase until you are. We know if we do not take care of you someone else will. At any time, let us know what we need to do to earn your confidence and loyalty. Please consider your purchase a safe one for you and allow us to exceed your expectations of what an outdoor store can be. Returns, exchanges, refunds, and warranties will be handled cheerfully and quickly.

Unlisted Products

Dont see what you're looking for?

Call us at: 1.800.690.5220

or email us at:
sales at appoutdoors.com

If you do not see what you are looking for on this web site it is possible that we still carry it in our retail store. Just give us a call at 800-690-5220 or email us at sales at appoutdoors.com. In addition, we are always happy to order any item for you from a company we represent at your request at no extra charge.

Shipping

Appalachian Outdoors currently ships to the United States. We DO NOT ship to Canada at this time. Orders are typically shipped within one to two business days. At this time we regret that we cannot ship internationally. Our major carrier is the United Parcel Service (UPS). We can also ship through other carriers including U.S. Postal Service and FedEx. Shipping oversize and heavy items such as skis and roof racks will require an extra shipping charge added to the standard shipping. The extra shipping charge for these items will be explained in the item's description.

Privacy

We at Appalachian Ski & Outdoors respect our customer's privacy. We will never sell, lease, or rent your email address to another party without your permission. We gather your email address only when you offer it to us, and use it only when we need to contact you regarding your order. As an Appalachian Ski & Outdoors customer, you may receive a printed catalog or e-newsletter from time to time. If you would like to be removed from any of our mailing lists click here .

Security

We are proud of our new state of the art webstore and assure you that your transaction will be as secure as possible. All private information is subject to 128 bit SSL encryption and your personal information such as your credit card number cannot be seen by others. Feel confident that your personal information is safe with us.

Returns

We want you to feel confident and comfortable with your purchase from us, and to make any returns as easy as possible. Please include your invoice or order number on all returns. Insure your package and return it prepaid to:

Appalachian Ski & Outdoors
123 South Allen Street
State College, PA 16801

* Please be sure to launder or properly clean used merchandise returned for repair or warranty inspection. We regret that we cannot refund shipping charges on returned merchandise. Sorry, climbing equipment such as ropes, harnesses, and lead protection are not returnable due to liability reasons. *